Help Build the Ultimate AI SideKick to Elevate Team Effectiveness

At Ask-AI, we're transforming enterprise employee efficiency with our AI Sidekick. This innovative tool boosts repetitive task efficiency, enhances knowledge management, and strengthens understanding of customer voices. Seamlessly integrated with major enterprise systems like Salesforce, Zendesk, and Slack, Ask-AI empowers employees with immediate, actionable insights from company and customer data.

The AI SideKick is an always-on sidebar providing real-time AI insights into customer interactions and sentiments. It offers precise, relevant responses with a confidence score, addressing AI reliability concerns. Additionally, MosAIc, our AI insights tool, visually maps customer trends, aiding leaders in identifying and addressing emerging issues.

Backed by top VCs and a world class team of AI and NLP MScs, PhDs, and Professors, Ask-AI is a trusted partner for leading companies like Monday.com, Callrail, Yotpo, HiBob, Own, and Instawork. Join us in reshaping enterprise knowledge and customer communication management.

What you’re applying for

We are looking for a passionate team leader to help build our breakthrough AI product. As a Software Team Leader at Ask-AI, you will steer the development of our cutting-edge AI Sidekick and MosAIc technologies.

In this pivotal role, your primary responsibility is to lead, guide, and mentor a team of talented software developers. You will be actively involved in planning, designing, and executing multiple software development projects while utilizing your extensive knowledge of software development to provide technical guidance and support to your team.

Strong Technical and Management Background:

• Minimum of 4 years of experience as a software engineer, with a proven track record in large-scale, production-grade software development projects.
• At least 1 year in a management or team leadership role, ideally overseeing high-output teams.
• [Advantage] A degree in Computer Science, Engineering, or a related field from a reputable university.

Leadership and Interpersonal Skills:

• Strong communication and leadership skills, capable of effectively motivating and managing software development teams.
• Excellent interpersonal skills and a team-oriented mindset.

Expertise in Key Technologies:

• [Advantage] Proficiency in Python, with a solid understanding of software development best practices in this language.
• [Advantage] Knowledge and hands-on experience with JavaScript, Typescript, and React/Angular.
• [Advantage] Knowledge in Docker, micro-service architecture, FastAPI, Express, and Terraform