Locations

Toronto, ON, Canada · Tel Aviv-Yafo, Israel · Jaffa, Tel Aviv-Yafo, Israel · Ezor Tel Aviv, Israel

industry

Artificial Intelligence (AI) · Information Technology · Predictive Analytics · Software · Technology, Information and Internet

Size

51 - 200 employees

Stage

Series A

founded in

2021

Mosaic is the world’s first AI-native platform purpose-built for B2B Support teams. In complex enterprise environments, support organizations face mounting pressure to deliver exceptional customer experiences while managing a growing web of systems, data, and expectations. Mosaic helps Support leaders master this complexity — connecting teams to the data, knowledge, and insights they need to stay ahead of emerging issues, scale their impact, and turn support into a strategic advantage. With Mosaic, Support teams can finally move from reactive to proactive — anticipating and preventing escalations before they happen, learning and improving with every interaction, and driving outcomes that build customer trust and long-term revenue growth. The result: faster resolutions, smarter decisions, and measurable ROI — all with complete control over how AI is adopted and scaled across the enterprise.

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