C8 HEALTH

Job Description

Revenue Operations Lead

Department: Sales & Marketing | Reports To: SVP of Sales | Location: Remote (USA

About C8 Health

C8 Health is a platform for implementation of best practices in healthcare organizations. We are harnessing the power of AI to make best practices available to every provider, anywhere and any time. With C8 Health, healthcare institutions implement their best practices effectively and enhance care consistency- for better patient outcomes and a lower cost of care.

C8 Health Health was founded in 2022, and has partnered with leading hospital systems and providers such as Mount Sinai, Brigham & Women’s hospital, Metro Health, UTMB and Dartmouth Health. Join us on our mission to bring better care, for less.

Role Overview

We are looking for a highly skilled Sales & Marketing Operations Lead to be the operational backbone of our revenue team. You will own the systems, data, processes, and analytics that power our sales and marketing functions. This is a strategic, hands-on role for someone who loves building — you will shape how we run our CRM, manage our marketing automation, and turn data into decisions that drive growth in the US healthcare market.

You will be a key partner to our sales leaders, marketers, and executive team, ensuring every tool and process is optimized for performance, accuracy, and scale.

What You’ll OwnCRM & Sales Operations (Salesforce)

• Serve as the primary Salesforce administrator and architect, managing configuration, customization, and system health.
• Design and maintain sales processes, pipeline stages, opportunity workflows, and automation within Salesforce.
• Build and manage dashboards and reports for sales leadership, covering pipeline, forecasting, activity, and quota attainment.
• Lead Salesforce data quality initiatives, including deduplication, enrichment, validation rules, and hygiene audits.
• Evaluate, implement, and manage Salesforce integrations with third-party tools and data sources.
• Support onboarding and ongoing enablement of sales reps on Salesforce best practices.
• Proactively identify and implement AI workflows to improve end-to-end sales and marketing processes.
• Implement and oversee the technical rollout of account driven GTM, including intent platform, data enrichment tools, AI-enabled research and email workflows, as well as process design and sales training.

Marketing Automation & Operations (HubSpot)

• Own HubSpot as the primary administrator, including contact management, campaign setup, lead scoring, and lifecycle tracking.
• Build and optimize lead nurture programs, email workflows, and campaign automations that serve the US healthcare buyer.
• Manage the bi-directional sync between HubSpot and Salesforce, ensuring clean, consistent data flow and accurate attribution.
• Oversee segmentation, list management, and audience targeting to support targeted outreach across health systems, hospitals, and other care settings.
• Design and manage conversion forms, lead tracking frameworks, and scoring integrations across all marketing campaigns and GTM tactics.
• Track and report on campaign performance, including open rates, conversion rates, and lead-to-opportunity metrics.

Analytics & Reporting

• Build and own the sales and marketing analytics infrastructure, including KPI frameworks, recurring reports, and executive dashboards.
• Deliver actionable insights on pipeline performance, revenue attribution, funnel conversion, and marketing ROI.
• Partner with sales and marketing leaders to define the metrics that matter and build the reporting that makes them visible.
• Analyze historical data to identify trends, forecast performance, and surface opportunities for revenue optimization.
• Support territory planning, account segmentation, and quota-setting with data-driven analysis.
• Maintain and improve data integrity across all revenue systems to ensure trustworthy reporting.

Cross-Functional Collaboration

• Work closely with sales, marketing, product, and finance teams to align systems and data with business priorities.
• Act as the internal expert on revenue operations tooling and best practices.
• Identify gaps and inefficiencies in current processes and proactively propose and implement improvements.
• Support special projects including market expansion initiatives, new product launches, and go-to-market strategy execution.

What We’re Looking ForRequired Qualifications

• 5+ years of experience in sales operations, marketing operations, or revenue operations roles.
• Expert-level proficiency in Salesforce (Sales Cloud), including configuration, automation, reporting, and data management.
• Expert-level proficiency in HubSpot, including marketing automation, workflows, lead management, and CRM integration.
• Demonstrated ability to build and manage sales and marketing analytics, including dashboards, funnel metrics, and executive-level reporting.
• Strong data orientation with experience in data modeling, cleansing, and management across CRM and marketing platforms.
• Experience in a B2B SaaS or technology environment, ideally selling into enterprise or complex buying organizations.
• Comfortable operating independently in a fast-moving, high-growth environment.

Preferred Qualifications

• Experience selling into or supporting go-to-market teams targeting the US healthcare market (health systems, hospitals, IDNs, physician groups, or similar).
• Salesforce Administrator certification (ADM 201) or higher.
• HubSpot Marketing Hub or Operations Hub certification.
• Experience with BI or data visualization tools such as Tableau, Looker, or similar.
• Familiarity with revenue intelligence platforms (e.g., Gong, Clari, Chorus) or data enrichment tools (e.g., ZoomInfo, Apollo).
• Experience at a Series A–C stage company, building operations from an early foundation.

What We Offer

• Competitive salary and meaningful equity in a high-growth healthcare technology company.
• Fully remote work environment with flexibility and autonomy.
• Comprehensive health, dental, and vision benefits.
• Opportunity to build and shape the revenue operations function at an impactful company transforming US healthcare.
• A mission-driven culture that values collaboration, transparency, and continuous learning.

Compensation & Location

• Salary: $110-$130K
• Location: U.S. Remote

C8 Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.