Technical Account Manager (AM)
Cymbio
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The Cymbio team is a group of innovators who are changing the way commerce and business relationships are initiated and conducted. We are on a mission to enable every company to connect and work with any business in a seamless and efficient manner. We connect, scale, and automate the full cycle of digital commerce from commercials through technology to daily operations. We believe in building a transparent and dynamic world, and we highly invest in our people, customers, and product. We have a flexible work model, connecting people from multiple locations, including the US and Israel. We’re rapidly growing and are looking for culture first in mind, talented people to be part of the Cymbio team to help shape our business and culture. Join us on this journey in building the future of connected commerce!
We are looking for a Technical Account Manager to join our operations team and work closely with the Delivery/Support/Data teams to ensure the swift onboarding of our brands & retailers to new sales channels. You will specialize in multiple eCommerce platforms and be an expert in our platform.
Responsibilities:
- Lead the onboarding process with new brand clients
- Act as the Project Manager for additional technical retailer onboardings to support brands' growth and Technical Account Manager of our top brands
- Work closely with the Data/Support teams to ensure accuracy and that all deadlines are met
- Be an expert in Brands & Retailer onboarding processes and integrations
- Establish close working relationships with Brand & Retailer operations partners
- Own internal documentation and establish best practices for all internal processes
Requirements:
- 2-3 years of experience in project managing customer-facing products for SaaS companies
- Extremely organized with strong attention to detail
- Expert in project management with a technical background
- Familiarity with project management tools like Jira, Monday, Airtable, and alike.
- Extremely organized with strong attention to detail
- Knowledge in the US &/or EU retail & brand market - an advantage
- Problem solver, who works well in a fast-paced environment
- Ability to prioritize workload and meet tight deadlines
- Strong interpersonal and communication skills in English - written and verbal (native speaker level) - Mandatory
- Passion for innovative solutions and process improvement
- A team player with a can-do attitude
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This job is no longer accepting applications
See open jobs at Cymbio.See open jobs similar to "Technical Account Manager (AM)" Vertex Ventures Israel.