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Delivery/Account Manager

Cymbio

Cymbio

This job is no longer accepting applications

See open jobs at Cymbio.
Sales & Business Development
Illinois, USA
Posted on Monday, August 14, 2023

The Cymbio team is a group of innovators who are changing the way commerce and business relationships are initiated and conducted. We are on a mission to enable every company to connect and work with any business in a seamless and efficient manner. We connect, scale, and automate the full cycle of digital commerce from commercials through technology to daily operations. We believe in building a transparent and dynamic world, and we highly invest in our people, customers, and product. We have a flexible work model, connecting people from multiple locations, including the US and Israel. We’re rapidly growing and are looking for culture first in mind, talented people to be part of the Cymbio team to help shape our business and culture. Join us on this journey in building the future of connected commerce!

We are looking for a Delivery/Account Manager to join our Delivery Team and work closely with the Support/Data teams to ensure the swift onboarding of our brands & retailers to new sales channels. You will specialize in multiple eCommerce platforms and be an expert in our platform.

Responsibilities:

  • Lead the onboarding process with new brand clients
  • Project manager for additional retailer onboarding to support brands' growth 
  • Account management of our top brands to ensure they are provided full support from all internal teams for their day-to-day operations to run smoothly
  • Work closely with the Data team to ensure accuracy and that all deadlines are met
  • Be an expert in Retailer onboarding processes and integrations
  • Own internal documentation and establish best practices for all internal processes

Requirements:

  • 2-3 years of experience in project managing customer-facing products for SaaS companies 
  • Extremely organized with strong attention to detail
  • Expert in project management with a technical background
  • Familiarity with project management tools like Jira, Monday, Airtable, and alike. 
  • Extremely organized with strong attention to detail
  • Knowledge in the US &/or EU retail & brand market - an advantage  
  • Problem solver, who works well in a fast-paced environment
  • Ability to prioritize workload and meet tight deadlines
  • Strong interpersonal and communication skills in English - written and verbal (native speaker level) - Mandatory
  • Passion for innovative solutions and process improvement
  • A team player with a can-do attitude

This job is no longer accepting applications

See open jobs at Cymbio.