About Us

Hear is reshaping the future of conversational intelligence. Our platform empowers organizations to unlock the full business potential of their voice interactions using advanced AI to deliver actionable insights that drive customer satisfaction, operational efficiency, and revenue growth. We don’t just build technology, we create real-world impact by helping companies transform conversations into measurable business value.

Why This Role Now

After achieving strong product-market fit and successfully demonstrating the value of our solutions with key customers, we are ready to scale. We are transitioning from a founder-led sales motion to a structured, repeatable go-to-market strategy. As our Head of Sales, you will be a cornerstone of that transformation, owning our commercial strategy, building scalable sales processes, and closing strategic deals to drive our expansion across North America.

What You’ll Do

• Lead GTM Strategy: Define and execute the commercial strategy for the US market, aligned with company-wide goals and KPIs.
• Build a Scalable Sales Foundation: Develop and refine repeatable sales processes, from pipeline generation to deal closing, and help establish best-in-class operating discipline.
• Drive Strategic Engagement: Identify, engage, and build trusted relationships with senior decision-makers, including Heads of Customer Experience, Customer Service, Contact Centers, Sales, and Operations.
• Act as a Strategic Partner: Collaborate closely with Marketing and Customer Success to align messaging, influence the roadmap, and deliver measurable business outcomes across the customer journey.
• Close Key Deals: Manage complex sales cycles involving multiple stakeholders, using a consultative, solution-based approach to position Hear’s value proposition.

Who You Are

• A sales leader with 6+ years of experience in SaaS, preferably in early-stage or high-growth startups, with direct responsibility for driving sales strategy and execution.
• Proven ability to consistently meet or exceed revenue goals in the US mid-market and enterprise space.
• Strategic and hands-on, owning the full sales cycle end-to-end..
• Expert in consultative, value-based selling to senior stakeholders (e.g., CX, Sales, Ops, Contact Center executives).
• Strong communicator and relationship-builder with deep knowledge of the US customer landscape.
• Based in Israel and able to work US hours.

Bonus Points

• Experience selling AI, analytics, or voice-tech solutions into customer service, contact center, or sales organizations..
• Existing network of relationships among CX, Customer Service, and Operations leaders in the US market.
• Previous experience scaling a startup’s commercial presence in North America.