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Vertex Ventures Israel
Vertex Ventures Israel
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Senior Technical Writer

OwnBackup

OwnBackup

Marketing & Communications, IT
Tel Aviv-Yafo, Israel
Posted on Wednesday, June 5, 2024

Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics, Own enables customers around the world to truly own the data that powers their business.

It’s their platform. It’s your data. Own it.

The Job

We are seeking a Senior Technical Writer to join our Technical Documentation team. Reporting to the Director, Technical Documentation you will:

Your Day-to-Day Role

Based in our Tel Aviv office the successful candidate will work with Product Managers, Developers, UI Designers, and Product Markers to produce and maintain best-in-class technical content.

Your Work Experience

With more than six years of experience in roles with a heavy writing emphasis candidates must be skilled and strategic advocates in driving documentation efforts, innovating processes, and influencing the technical writing team’s success within the organization.

Expertise in maintaining and enforcing high-quality documentation standards, establishing and enforcing style guides and best practices in the context of understanding the needs of end-users.

Candidates must demonstrate the ability to quickly become Subject Matter Experts proficient in specific company products and technologies, offering valuable insights and guidance to cross-functional teams. Leadership skills are crucial for mentoring and guiding team members, while strong project management abilities are preferred.

Collaborative problem-solving and proactive issue resolution are required.

Maintaining high-quality documentation standards and mentoring junior writers are key responsibilities. Candidates should be effective communicators and able to advocate for clarity and conciseness in their technical content.

  • 6+ years of technical writing experience.
  • Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts
  • Excellent attention to detail
  • A positive attitude, willing to jump in and tackle new challenges
  • Experience working with the following tools preferred: Paligo, Confluence/JIRA.
  • Exposure to single source and structured documentation publishing software
  • SaaS experience a preference
  • Knowledge of Salesforce a plus
  • Experience of video production a plus

Important Details

This is a full-time position. The ideal candidate will work out of our Tel Aviv office a minimum of 3 days per week to maximize collaboration and interaction with the business. Travel may be required.

Own is dedicated to creating an environment where employees thrive. It’s why we provide every employee with unlimited holiday, meal tickets for lunch and a pension plan.

Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. Own is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.

Learn more at owndata.com.

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