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Vertex Ventures Israel
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Technical Operation Team Lead

DOT Compliance

DOT Compliance

IT
United States
Posted on Wednesday, January 31, 2024

Dot Compliance is a cloud-based, innovative software company, and our product allows pharma and medical device customers to manage their quality processes electronically, replacing paper-based processes.

We are looking for a technical operation Lead, to join the leadership team of professional services and lead the technical engineers.

As a technical operation team lead, the candidate will lead a team of technical operations engineers, responsible for the customers’ major and minor upgrades for the off-the-shelf as well as custom implementation. The candidate will be working in collaboration with product, R&D, Support, and customer success teams and with the customers.

Our ideal candidate should be an expert in Salesforce administration, a creative, fast-paced lead who embraces the challenge.

Key Responsibilities:

  • Lead the technical operation, Team.
  • Ensure the team has the right tools & skills.
  • Maintain CI/CD pipelines for Salesforce applications to enable rapid and reliable software releases
  • Design, manage, and maintain tools to automate operational processes.
  • Ensure efficient ongoing upgrade process (Custom, Xpress, Package, Hot Fixes, etc.)
  • Provide Technical Support to the Team in salesforce functionalities related to upgrade processes and tools.
  • Collaborate with R&D developers to integrate new features and improvements into deployment processes.
  • Maintain up-to-date knowledge of technological trends and advancements.
  • Document and manage change requests and contribute to process improvement.

Requirements:

  • 4 years of experience in Salesforce platform application configuration or administration
  • Knowledge of CI/CD tools (Jenkins) – Big Advantage
  • Proven experience in salesforce deployment
  • Proven experience as a Team Lead in a software development SaaS company
  • Excellent written and oral communication skills – Hebrew and English.
  • Independent learner with the ability to adapt and understand concepts with agility.
  • Team Player, able to excel in a rapidly changing, hyper-growth, startup environment.
  • Relevant degree from a recognized university/college

Send your resume to [email protected]