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Vertex Ventures Israel
Vertex Ventures Israel

Billing Specialist



Sofia, Bulgaria
Posted on Wednesday, June 19, 2024

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

We are seeking a detail-oriented and motivated Billing Specialist to join our finance team. The ideal candidate will play a crucial role in ensuring accurate and timely billing processes. The Billing Specialist will be responsible for executing billing activities, resolving billing discrepancies, and maintaining effective communication with internal teams and clients.

What you'll do:

  • Generate and issue accurate and timely customer invoices.
  • Verify and reconcile billing data to ensure completeness and accuracy.
  • Collaborate with cross-functional teams to obtain necessary billing information.
  • Investigate and resolve billing discrepancies or issues.
  • Work closely with internal departments to address and rectify billing errors promptly.
  • Provide excellent customer service by addressing client inquiries related to billing.
  • Collaborate with the sales team to ensure accurate invoicing based on contractual terms.
  • Maintain organized and up-to-date billing records and documentation.
  • Assist in the development and implementation of efficient billing processes.
  • Analyze billing data to identify trends and recommend process improvements.

What to bring:

  • Bachelor’s degree in Finance, Accounting, Business, or related field.
  • Billing (or related) background with at least 3 years experience - advantage if you have a background at hi-tech SaaS companies
  • Strong understanding of billing processes and financial principles.
  • Excellent attention to detail and analytical skills.
  • Proficient in using billing software and Microsoft Office Suite.
  • Strong communication, problem-solving, and analytical skills
  • Previous experience with Salesforce, Zuora, or Netsuite- a major advantage
  • High level of quality awareness, accuracy, and attention to detail
  • Ability to work independently and work well in a fast-paced environment
  • Problem-solving attitude

What we offer:

  • Track to success - work in a dynamic organization with ambient and laid-back office atmosphere + best coffee in town
  • Individualized career development, rewards and recognition.
  • Work-life balance - 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit - a flexible online benefits solution
  • Food vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • We are now working in a flexible hybrid capacity.